Evo Casino's Terms and Conditions – Complete Guide

1 General Terms & Applicability

Evo Casino's terms and conditions apply to all registered and unregistered users. As soon as you begin using the Evo Casino website or mobile app, you are considered to have automatically agreed to these terms. It is therefore essential that you read the full document carefully before using the platform.

Evo Casino is an internationally licensed online gaming platform. All our operations comply with applicable gaming laws and regulatory guidelines. Evo Casino's terms and conditions are published in Bengali so that players from Bangladesh can read and understand them with ease.

• These terms are available in both English and Bengali; in the event of a dispute, the English version shall prevail.
• Evo Casino reserves the right to amend these terms and conditions at any time.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• Evo Casino's services are strictly prohibited for anyone under the age of 18.

2 Account Registration and Eligibility

You must be at least 18 years old to register an account at Evo Casino. All information provided during registration must be truthful, accurate, and complete. If an account is opened using false or incorrect information, Evo Casino reserves the right to close that account at any time, and any funds held in the account may be forfeited.

One Account Per Person

Each user may only register one account. If multiple accounts are found belonging to the same person, all accounts will be closed and all bonuses will be cancelled. The same rule applies to multiple accounts operated from the same IP address or device.

Identity Verification (KYC)

Evo Casino reserves the right to verify a user's identity at any time. KYC documents may be required before processing a withdrawal or after a certain transaction threshold has been reached. Typically, a national ID card, passport, or driving license along with proof of address will be requested.

• You are solely responsible for keeping your account password strictly confidential.
• You must not allow anyone else to access or use your account.
• If unauthorized access to your account is detected, you must notify the support team immediately.
• Withdrawals of large amounts may be held pending completion of KYC verification.

3 Bonus & Promotional Offers

Evo Casino's bonus and promotion terms and conditions apply to all players. The following conditions apply to all promotional offers, including welcome bonuses, reload bonuses, cashback, and free spins.

Wagering Requirements

Each bonus comes with a specific wagering requirement. For example, if a bonus has a 30x wagering requirement and you receive a BDT 1,000 bonus, you will need to place a total of BDT 30,000 in bets before making a withdrawal.

• Every bonus offer is valid for a limited time period.
• Multiple bonuses cannot be used simultaneously unless explicitly permitted.
• Creating fake accounts or manipulating the system to take advantage of bonuses will result in all bonuses being cancelled.
• Evo Casino reserves the right to modify or cancel any bonus offer at any time.
• Special bonus terms may apply for VIP members.

4 Deposit and Withdrawal Policy

Deposits at Evo Casino can be made via bKash, Nagad, Rocket, and other approved payment methods. Deposits are generally credited to your account instantly. Minimum and maximum deposit amounts may vary depending on the payment method used.

Withdrawal Process

KYC verification must be completed before a withdrawal can be processed. Withdrawal requests are generally processed within 1 to 6 hours. However, in certain cases, the verification process may take additional time.

• Withdrawals can only be made using the same method that was used to make the deposit.
• Withdrawals may be temporarily suspended in the case of suspicious transactions.
• Large transactions may be reviewed in accordance with our anti-money laundering policy.
• Withdrawals exceeding the deposited amount may require additional verification.
• Deposits are non-refundable unless Evo Casino decides otherwise under exceptional circumstances.

5 Responsible Gaming Policy

Evo Casino believes in responsible gaming and places the highest importance on the wellbeing and mental health of its players. Gaming should be a form of entertainment, not a solution to financial problems.

Under Evo Casino's terms and conditions, any user may request a temporary break (cooling-off period) or permanent closure of their account. Options to set deposit limits, loss limits, and session time limits are also available.

• You can set your own daily deposit limit.
• A maximum time limit for continuous gaming sessions can be set.
• You can take a temporary account break ranging from 24 hours to 6 months.
• To permanently close your account, please contact the support team.
• If you need professional support, we can help connect you with the appropriate organization.

6 Prohibited Activities

The following activities are strictly prohibited on the Evo Casino platform. Violating these terms and conditions will result in permanent account closure and may lead to legal action where necessary.

• Using the platform for money laundering or any other illegal financial activity.
• Operating multiple accounts for the purpose of abusing bonuses.
• Playing games using automated bots or software.
• Attempting to gain unauthorized access to Evo Casino's systems or network.
• Attempting to collude with other players in a fraudulent manner to manipulate game outcomes.
• Making transactions using a third-party payment method or another person's account.

7 Privacy and Data Protection

Evo Casino takes the protection of users' personal information very seriously. Our privacy policy is an integral part of these terms and conditions. By using the platform, you acknowledge our Privacy Policy you agree.

• Your personal information will never be sold to third parties.
• Information will not be shared with authorities except where required by law.
• All data is protected with 256-bit SSL encryption.
• For more information on cookies and tracking, please read our privacy policy.

8 Account Closure and Suspension

Evo Casino reserves the right to temporarily or permanently close any account without prior notice in the following circumstances.

• Breaching any provision of these terms and conditions.
• Providing false information during KYC verification.
• If fraudulent or suspicious activity is detected.
• Irregular financial transactions or initiating a chargeback.
• As per the guidelines of the regulatory authority.

Users may also voluntarily close their account. Any valid balance can be withdrawn before closure, but all bonuses will be cancelled.

9 Limitation of Liability

Under Evo Casino's terms and conditions, the platform does not accept liability for the following.

• Game interruptions caused by internet connectivity issues.
• Issues arising from errors in third-party software or payment gateways.
• Service disruptions caused by unexpected technical issues.
• Security breaches on a user's account resulting from the user's own negligence.

10 Term Changes & Effectivity

Evo Casino may update these terms and conditions, in whole or in part, at any time. For significant changes, a notification will be sent to your registered email address. Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.

Any dispute arising from these terms and conditions will first be addressed through mutual discussion. If a resolution cannot be reached through discussion, the matter will be settled under applicable law and jurisdiction.

• If any part of these terms is found to be unenforceable, the remaining provisions will continue to be in full effect.
• Any delay in enforcing a term of Evo Casino's terms and conditions shall not be considered a waiver of that term.
• This agreement is non-transferable; you may not assign your rights under it to any third party.