Evo Casino Privacy Policy – Your information is completely safe with us

Introduction & Scope

The Evo Casino Privacy Policy applies to all members who use our platform. By accessing the Evo Casino website or mobile app, you agree to this Privacy Policy. Please read it carefully before using the platform.

We believe that every player's privacy is a fundamental right. The Evo Casino Privacy Policy has been developed in compliance with international data protection standards, so you can enjoy gaming with complete peace of mind. This policy has been made available in English with Bangladesh players in mind.

• This policy applies to all Evo Casino services, apps, and websites.
• In the event of a legal dispute, the English version shall be considered the definitive version.
• We do not collect data from individuals under 18, and they are not permitted to open an account.

What Information We Collect

Under the Evo Casino Privacy Policy, we only collect information that is necessary to deliver the best gaming experience and maintain platform security. We do not collect any data beyond that.

Personally Identifiable Information

Automatically Collected Information

• IP address and device type — used for fraud prevention.
• Browser type and operating system — used for service improvement.
• Game history & session data — to deliver a personalized experience.
• Transaction history — for financial accounting and auditing.
• Cookies & local storage data — for a smoother, more convenient experience.

Purpose of Data Use

Evo Casino uses your information only for specific, legitimate purposes. Your personal data is never used for anything outside of what is outlined in our Privacy Policy. Below, we clearly explain what data is collected and how it is used.

• Account Management: Identity information is used for registration, login, and account verification.
• Payment Processing: Financial information is used to process deposits and withdrawals securely.
• Customer Support: Contact information is used for troubleshooting and support.
• Promotions & Bonuses: Game data is used to customize bonus offers based on your preferences.
• Fraud Prevention: IP and device data are analyzed to detect suspicious activity.
• Legal Obligations: KYC and transaction data are retained as required by regulatory bodies.
• Platform Improvement: User behavior is analyzed to continuously improve service quality.

Data Sharing & Disclosure

A core principle of the Evo Casino Privacy Policy is that your data is never sold to third parties. However, in certain specific circumstances, limited information may be shared with our trusted partners.

Who Your Data May Be Shared With

• Payment Processors: Approved payment gateways such as bKash, Nagad, and Rocket — used solely for processing transactions.
• Game Providers: Licensed game studios — minimal data shared for game operation.
• Regulatory Authority: Licensing authorities and law enforcement agencies — as required by legal obligations.
• KYC Verification Service: Accredited verification partners for identity confirmation.
• Cybersecurity Partners: Specialist partners for fraud detection and prevention.

Cookie Policy

As part of the Evo Casino Privacy Policy, we use cookies. Cookies are small text files stored in your browser that help improve your experience on the platform.

What Types of Cookies Are Used

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functional Cookies: Helps remember language preferences and personal settings.
• Analytics Cookies: Used to analyze site usage and improve our services.
• Marketing Cookies: Used to show relevant offers based on your interests (optional).

You can disable all cookies except essential ones at any time through your browser settings. Please note that disabling cookies may affect the performance of some services.

Data Retention Period

Under the Evo Casino Privacy Policy, we retain your data only for as long as necessary — no longer. All data is kept while your account remains active.

• Account Data: Retained for up to 5 years after account closure — as required by legal obligations.
• Transaction Records: Retained for up to 7 years in accordance with anti-money laundering regulations.
• KYC Documents: Retained for up to 5 years after the end of the relationship.
• Support Conversations: Deleted 2 years after the issue is resolved.
• Analytics Data: Stored in anonymized form for up to 26 months.

After the defined retention period, data is securely deleted or fully anonymized.

Your Rights

Under the Evo Casino Privacy Policy, you have specific rights over your own personal data, and we fully respect every one of them.

• Right to Access Your Data: You may request to see what personal information we hold about you at any time.
• Right to Rectification: You may request the correction of any inaccurate or outdated information.
• Right to Erasure: You may request deletion of data that falls outside of legal retention requirements.
• Right to Restrict Processing: You can request that data processing be restricted in certain circumstances.
• Right to Data Portability: You may request your data in a structured format at any time.
• Right to Object: You can object to the use of your data for specific purposes.

Security Measures

Data security is the most critical part of the Evo Casino Privacy Policy. We use industry-leading security technology to ensure that all your information stays completely safe.

• 256-Bit SSL Encryption: All data transfers occur over encrypted channels.
• Two-Factor Authentication (2FA): An extra layer of security for accessing your account.
• Firewall Protection: Advanced firewall active to prevent unauthorized access.
• 24/7 Monitoring: Round-the-clock security monitoring across servers and networks.
• Regular Audits: Third-party security experts conduct regular system audits.
• Data Masking: Sensitive information is automatically masked.

Third-Party Links

The Evo Casino platform may include connections to certain third-party services, such as payment gateways or game studio interfaces. These services have their own privacy policies.

The Evo Casino Privacy Policy applies to our own platform only. For any third-party services, the respective organization's own privacy policy will govern how your data is handled.

• The relevant provider's policy applies for payment gateway services.
• The game studio's own privacy policy applies within their interface.
• Evo Casino is not responsible for how third parties manage your data.

Policy Updates

Evo Casino reserves the right to update this Privacy Policy from time to time. Changes may occur due to business updates, legal requirements, or service improvements.

• For major changes, notice will be sent to your registered email at least 30 days in advance.
• Minor updates will be notified via a notice on the website.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• You have the right to close your account if you do not agree to the updated policy.